Clients

Tudor Trust

National Council for Voluntary Youth Services 

Colville Nursery 

Serious 

Religious Society of Friends 

Musicians Benevolent Fund

Barbican Centre

Race Equality Foundation

Bexley Women's Aid

Handicap International UK

Windle Trust International

Three Cs Suppport

Paul Hamlyn Foundation

Peter Bedford

John Ellerman Foundation

Landscape Institute

Dance United

The Gaia Foundation

Graeae Theatre Company

Shape Arts

Religious Society of Friends (Quakers) - Case Study

On arriving in the HR function, Julie's remit was to provide interim management support during a period when we did not have a full team in HR. During the next eight months, she recruited new staff to the team, whilst developing, and improving on, our HR systems. The project included managing the restructure of one department in the organisation, and providing employee relations' advice on a range of areas such as sickness absence, performance management, rights of casual staff, and support in the recruitment of senior managers. Julie also worked closely with another HR Consultant who was reviewing our Staff Handbook of HR policies, and our contracts, at the same time. "Julie worked efficiently, intelligently and cheerfully. She dealt with some tough issues and got through a lot of work, keeping me fully informed both orally and in writing. As an acting head of HR without specialist knowledge myself, I felt very well supported and I learnt a lot in the process." Helen Drewery, General Secretary, Quaker Peace & Social Witness, and Acting Head of HR (March 2011)

PAUL HAMLYN FOUNDATION - Case study

"For the past three years, Julie has provided HR guidance to the Foundation on a variety of subjects ranging from flexible working and maternity leave to performance and disciplinary procedures. This has been through meetings on site, by email or telephone. Julie has also kept us up-to-date on important changes to employment legislation, and advised on the practical implications for us and our HR policies. In addition, she delivered training on appraisals for line managers, and provided a presentation to all staff when we introduced a new flexible working policy. Julie has always provided very practical, focussed advice and responded promptly to any ad hoc queries we have had. She has been a great support to the Foundation where we do not have our own in-house HR department." Lucy Palfreyman, Director of Finance and Resources (April 2011)

KISHARON - Case study

I have worked with this disability charity since 2002. Kisharon has over 100 staff in several locations and offers education and support to Jewish children and adults with learning disabilities. Projects have been wide ranging, but have included: restructuring of a service; creation of a new staff handbook of HR policies; writing new contracts of employment and implementing their distribution across the workforce; salary review; training in appraisal and how to use HR policies. There is also the provision of ongoing HR advice on employment issues. Further detail on one of the projects is set out below:Resturcture of a service - due to changes in the nature of funding, and demand for the service, one part of Kisharon needed to be restructured. This involved a downsizing of staff numbers and I assisted with this to ensure that the correct legal procedure was followed, as well as ensuring that staff were given appropriate support. All jobs were reviewed, with new Job Descriptions being issued, and staff being interviewed for the new jobs. Client quote: "Over the past five years, Julie has provided direction and guidance to Kisharon in a large variety of HR matters. This has ranged from working with us when responding to staff grievances to providing training in up to date legislation for the executive and senior staff. Julie's involvement in Kisharon is a great source of reassurance to myself and the Board of Governors." David Goodman, Executive Director (April 2007).In autumn 2008, I assisted with the recruitment of the charity's first Human Resources Manager, having persuaded the new Chief Executive that the organisation was of sufficient size to warrant taking this area of work inhouse. The charity will now be self-sufficient in HR, and I am pleased to have helped with this transition.(December 2008)

THE SHEPPARD TRUST - Case study

This is a small charitable housing trust that provides warden-assisted sheltered housing for 28 elderly ladies on small fixed incomes. I have worked with this trust since March 2006, working on two main projects: (1) Team Development: whilst having a small team, it was recognised that there was much to be gained by bringing people together to focus on the aims of the Trust and how their roles contributed to those aims. It was the first opportunity staff had formally had in which to take time out of their usual busy roles in order to focus on these areas. The team events were preceded by one-to-one meetings with each member of staff. (2) Residents' Survey: this was the first survey of its type at the Trust and gave residents the opportunity to voice their opinions about the service carried out by the Trust. Each resident was met on a one-to-one basis, and I worked through a questionnaire that focussed on the key values of the Trust. Confidentiality was assured and the final report brought together the key issues. This was then taken forward by the Director and Trustees. Client Quote: "Both projects brought real benefits. Even in a small organisation you sometimes have to work hard on staff relationships, and under Julie's sensitive guidance I felt we all developed a better understanding of the way we needed to work together. The residents appreciated taking part in the survey enormously, and Julie successfully encouraged them to express their views freely and constructively on a number of issues which the Trust is now addressing." David Cash, Director (April 2007)